Services
Shipping & Returns
Delivery zones and times
| Zone | Time | Fee |
|---|---|---|
| Abidjan | 24–48h | €2 · free from €60 |
| Côte d'Ivoire (outside Abidjan) | 2–4 days | €4 · free from €60 |
| West & Central Africa | 3–7 days | €8 · free from €120 |
| Europe & North America | 5–10 days (DHL) | By destination |
Every order ships in our signature case, with a tracking number sent by email and WhatsApp.
Returns & exchanges
- 14 days after delivery to return an unopened, sealed product.
- Exchange or refund within 7 days of receiving the return.
- Damaged on arrival? Photo on WhatsApp within 48h — immediate replacement, no questions.
To start a return, simply message us on WhatsApp with your order number.